@article{BilsteinNi14, author = {Bilstein, Nicola, Hogreve, Jens, Sichtmann, Christina and Fahr, René}, title = {Paying For a Higher Workload? The Relation Between Customer's Co-Production and Willingness to Pay}, year = {2014}, journal = {Customer & Service Systems}, volume = {1}, number = {1}, pages = {51-55}, doi = {10.5445/KSP/1000038784/06} }